Privacy Policy

Last Updated: March 2025

Our Commitment to Your Privacy

At ilmerlaerara, we take your privacy seriously. This isn't just another legal document that nobody reads. We've built our approach around transparency because you deserve to know exactly what happens with your information.

We operate under Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). These regulations guide everything we do with your data. But beyond compliance, we genuinely believe in protecting the information you share with us.

Information We Collect

Let's be straightforward about what we gather. When you interact with our financial analysis services, we collect certain details to provide you with relevant insights and support.

Personal Information You Share

  • Your name, email address, and phone number when you contact us or sign up for our services
  • Professional details like your company name and industry sector when relevant to our analysis
  • Communication preferences and areas of interest in financial analysis
  • Billing information when you purchase our reports or subscribe to premium content

Technical Data We Gather Automatically

Like most websites, we collect some information automatically through your browser. This includes your IP address, browser type, operating system, and how you navigate our site. We use this to understand which content resonates with our audience and where we can improve.

How We Use Your Information

Everything we collect serves a purpose. We don't hoard data just because we can. Here's what we actually do with your information:

We use your details to deliver the financial analysis and insights you've requested. This means sending you reports, answering your questions, and keeping you updated on industry trends that matter to your sector.

  • Provide access to our research reports and financial analysis tools
  • Send you relevant updates about industries or sectors you've shown interest in
  • Improve our content based on what topics generate the most engagement
  • Process payments and maintain your subscription or service access
  • Respond to your inquiries and provide customer support
  • Comply with legal obligations and prevent fraudulent activity

Data Retention and Storage

We don't keep your information forever. Different types of data have different retention periods based on both legal requirements and practical necessity.

Data Type Retention Period
Account and contact information Duration of active relationship plus 2 years
Financial transaction records 7 years (Australian tax compliance requirement)
Website analytics and usage data 26 months maximum
Marketing preferences and communications Until you opt out or 3 years of inactivity

Your data lives on secure servers located in Australia. We use industry-standard encryption and access controls to protect against unauthorized access or data breaches.

Who We Share Information With

We're selective about data sharing. Your information stays within our organization except in these specific circumstances:

Service Providers

We work with trusted third parties who help us run our business. This includes payment processors, email service providers, and hosting companies. These partners only access the minimum data needed to perform their services and are bound by strict confidentiality agreements.

Legal Obligations

Sometimes we're legally required to share information. This happens when responding to court orders, government requests, or investigating potential fraud. We'll always notify you when possible, unless prohibited by law.

Business Transfers

If ilmerlaerara were to merge with another company or sell our assets, your information would be part of that transfer. Any new owner would need to honor the commitments we've made in this policy.

Your Rights and Control

You have significant control over your personal information. Australian privacy law gives you specific rights that we fully respect.

Access Your Data

You can request a copy of all personal information we hold about you. We'll provide this within 30 days in a readable format. There's no charge for reasonable requests, though we may apply a small fee for extensive or repeated requests.

Correct Inaccuracies

If any information we have is wrong or outdated, let us know. We'll update it promptly. You can often make these changes directly through your account settings.

Request Deletion

Want us to delete your data? You can request this at any time. We'll comply unless we have a legitimate reason to retain certain information, such as completing a transaction you've requested or meeting legal obligations.

Opt Out of Marketing

Every marketing email includes an unsubscribe link. Click it and you're done. We'll still send you essential service-related messages, but promotional content stops immediately.

Cookies and Tracking

Our website uses cookies to function properly and understand how people use our content. Some cookies are essential for basic functionality. Others help us improve your experience.

You can control cookies through your browser settings. Blocking all cookies might affect how our site works, but you're always in control. We use analytics cookies to see which content resonates and where people get confused. This helps us create better resources.

Security Measures

We protect your information with multiple layers of security. This includes encrypted connections, secure servers, regular security audits, and strict access controls within our team.

But let's be honest — no system is completely bulletproof. While we implement robust protections and stay current with security best practices, we can't guarantee absolute security. We do promise to notify you promptly if any breach affects your personal information.

International Data Transfers

Your data primarily stays in Australia. However, some of our service providers operate globally, which means your information might be processed in other countries. When this happens, we ensure these providers meet Australian privacy standards through contractual agreements and appropriate safeguards.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or a prominent notice on our website. The date at the top shows when we last updated this document.

Minor clarifications might not trigger a notification, but we always maintain the revision date so you can see what's current.

Children's Privacy

Our services are designed for professional audiences and business users. We don't knowingly collect information from anyone under 18. If we discover we've inadvertently gathered data from a minor, we'll delete it immediately.

Questions or Concerns?

If something in this policy doesn't make sense or you want to exercise any of your rights, reach out to us. We're here to help.

support@ilmerlaerara.com
+61403927275
22 Locksley Ave, Armadale WA 6112, Australia

You also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we've mishandled your personal information. We'd appreciate the chance to address your concerns directly first, but the choice is yours.